How do I get a quote?
Email us at spencer@peoplesgrp.com with photos, rough dimensions, and the products you are considering. We will reply with current planning context and next steps.
Support
Frequently Asked Questions
Practical answers about our products, process, and installation approach. If your question isn't here, email us directly.
Getting a Quote
How does the first consultation work?
Initial planning starts by email. We review your details, ask clarifying questions where needed, and share a practical direction based on current scope.
How long does it take to receive a quote?
Response timing depends on current queue and project complexity. We confirm timeline expectations after reviewing your inquiry.
Do you offer financing?
We don't offer in-house financing at this time. All projects are invoiced directly, with payment terms outlined clearly before installation begins.
Products & Design
What brands do you carry?
We work with vetted closet-system and door suppliers, including Renin product lines, based on the project requirements.
Can I customize my closet layout?
Yes, all layouts are tailored to your room dimensions, storage priorities, and daily routines. We don't use generic off-the-shelf configurations. Every design is scoped to your specific space.
What types of closets do you install?
We install walk-in closets, reach-in closets, closet storage systems, and custom sliding door configurations. We also handle pantry, laundry room, and entryway storage projects.
Can I see the products before committing?
Yes. We can share detailed product specifications, finish samples, and reference photos during the email consultation. For Renin products, you can also browse the catalog at renin.com.
Installation
How long does installation take?
Installation timing depends on scope, product lead times, and scheduling windows. A project timeline is shared once details are confirmed.
Do I need to prepare my space before installation?
We ask that the area be clear of items and that walls are accessible. We'll confirm any specific prep requirements during the scheduling stage.
What areas do you serve?
We serve Ottawa, Kanata, Barrhaven, Nepean, Orleans, Gatineau, Stittsville, Manotick, Rockland, and surrounding NCR communities. Exact availability is confirmed during quoting.
Will the installers remove my old closet system?
Removal of existing systems can be included. Let us know during the quote stage and we'll account for it in the scope and pricing.
Support & Follow-Up
How is post-install support handled?
Support details are shared with your final project scope, including what is covered and how follow-up requests are handled.
What happens if something breaks after installation?
Contact us directly and we'll review the issue, then provide clear next steps and any applicable service options.
Can I add to my system later?
Yes. Renin's modular systems are designed for expansion. If you want to add shelving, accessories, or additional sections in the future, we can scope that as a separate project.
How do I contact you after installation?
Email spencer@peoplesgrp.com. We keep communication in one thread so context stays clear.
Still have a question?
Email us and we'll reply within one business day with a clear, direct answer.
Email Us